The word “Fazaa” (فزاع) means support or assistance in Arabic. That name captures exactly what this programme does. It helps members cut everyday costs without compromising quality of life.
This guide covers everything you need to know in 2026. You will learn who qualifies, all four card types, the full benefits list, and a clear step-by-step application process.
Quick Facts — Fazaa Membership Summary
| Topic | Details |
| What it is | UAE government-backed discount membership programme |
| Managed by | Social Solidarity Fund, Ministry of Interior |
| Arabic meaning | Fazaa (فزاع) = support or assistance |
| Card types | Platinum, Gold, Silver, Discount/Free |
| Eligible groups | MOI staff, govt employees, semi-govt, frontline heroes, Hemam members, students, expats at registered companies |
| Core benefits | Healthcare, education, travel, dining, shopping, entertainment, transportation, real estate |
| Retail network | 34,000+ outlets inside and outside the UAE |
| Hotel deals | 500,000+ properties worldwide via Fazaa Places |
| Food product discounts | 28,000+ products via Fazaa Stores |
| Entertainment savings | Up to 70% off via Fazaa app |
| 2026 free initiative | Free family membership for UAE resident families with at least one child |
| 2026 validity | Valid throughout 2026, expires end of year |
| Application method | Online at fazaa.ae or Fazaa mobile app |
| Approval time | 72 working hours (standard); 3 to 7 days (family 2026) |
| Renewal | Free if employer-sponsored; online via app or website |
| Customer support | 600-520-003 |
| App availability | App Store and Google Play |
What Is Fazaa Membership?
Fazaa membership is a social initiative, not a commercial product. That distinction matters. It was launched under the patronage of Lt. General His Highness Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior.
The programme partners with thousands of UAE and international brands. Members get exclusive pricing that the general public cannot access. As of 2026, the Fazaa network includes over 34,000 retail outlets, more than 28,000 food and consumer products, and hotel deals at 500,000 properties worldwide.
The UAE government discount card programme has expanded steadily over the years. It now covers government employees, frontline heroes, students, people of determination, and even resident families with children in 2026.
Who Is Eligible for Fazaa Membership?
Fazaa membership is not open to everyone. Eligibility depends on your employment type, community status, or participation in a government-approved programme.
Here are the main groups who qualify:
- Ministry of Interior employees — highest tier access (Platinum)
- Government and semi-government employees — Gold or Silver tier
- UAE nationals working in the private sector — Silver or Discount tier
- Frontline heroes (healthcare workers, emergency responders) — Silver tier
- Hemam members (People of Determination cardholders via ZHO) — free Hemam card
- Students enrolled at accredited UAE universities — Student tier
- Golden Visa and Green Visa holders — eligible under certain conditions
- Expats employed at registered organisations — Silver or Discount tier
- Resident families with at least one child — free membership in 2026 only
The key rule is simple. Your employer must be a registered Fazaa partner. Your HR department can confirm whether your company holds a company code for registration.
How Can Expats Get Fazaa Membership?
Many expats already hold a Fazaa card. This is one of the most common misconceptions about the programme.
There are five routes available to expats:
Route 1 — Government or semi-government employment. If you work for an entity like RTA, DHA, DEWA, or ADNOC, you qualify regardless of nationality.
Route 2 — Registered private company. If your employer has a signed agreement with the Social Solidarity Fund, you can apply using your company code. Ask HR to confirm.
Route 3 — Student tier. Expat students aged 18 and above at accredited UAE universities can apply for the dedicated student membership.
Route 4 — Seasonal public promotions. Fazaa periodically opens registration during events like Ramadan or Winter Membership campaigns. No company code is needed during these periods. Follow Fazaa’s official Instagram for updates.
Route 5 — Year of the Family 2026. Any resident family with at least one child qualifies for free membership this year. No employer code is required at all.
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The 4 Types of Fazaa Membership Cards
Fazaa offers four membership categories, each providing a different level of benefits based on eligibility and employment status.
Platinum Card
The Platinum card is the top tier. It is reserved for Ministry of Interior employees. Benefits include the widest range of discounts, long-term car lease programmes, personal accident compensation, emergency cover, and priority access to exclusive partner promotions.
Gold Card
The Gold card is available to eligible government and semi-government employees. It offers strong benefits across healthcare, travel, retail, and hospitality. Car lease-to-own programmes and improved hotel rates are also included at this level.
Silver Card
The Silver card targets semi-government and private sector employees at registered companies. It covers everyday essentials: shopping, dining, healthcare, entertainment, and travel. This tier comes at a low monthly or annual subscription cost.
Free / Discount Card
The Discount card provides basic access to Fazaa partner offers. It is designed for those who do not qualify for higher tiers. Selected discounts on travel, retail, healthcare, and lifestyle services are still available at this level.
| Feature | Platinum | Gold | Silver | Discount |
| Eligibility | MOI employees | Govt/semi-govt | Registered companies | Eligible groups |
| Benefit level | Premium | Advanced | Standard | Basic |
| Long-term car lease | Yes | Yes | No | No |
| Personal accident cover | Yes | Yes | Yes | No |
| Fazaa Store discounts | Yes | Yes | Yes | Yes |
| Hotel and travel deals | Yes | Yes | Yes | Yes |
| Healthcare benefits | Yes | Yes | Yes | Yes |
Full Fazaa Membership Benefits Breakdown
Healthcare
Members receive discounts on medical consultations, procedures, and treatments at clinics, hospitals, and healthcare centres across the UAE. They also get reduced prices on health products and prescribed medicines at participating pharmacies. Preventive check-ups and wellness programmes are also covered under this UAE social welfare initiative.
Education
School and university fees are among the biggest costs for families in the UAE. Fazaa membership helps reduce tuition at partner schools, colleges, and universities. Members also get discounts on textbooks, school supplies, and professional training courses.
Travel and Hotels
Members can access accommodation and travel deals at more than 500,000 hotels worldwide through the Fazaa Places service. Holiday packages, car rental deals, and flight offers are also part of the programme’s travel benefits for cardholders.
Dining and Restaurants
Members enjoy promotional pricing at hundreds of restaurants and cafes across the UAE. Buy-one-get-one deals, family meal packages, and seasonal dining offers are all common. These government employee perks UAE extend to fine dining and everyday cafes alike.
Shopping and Retail
Members benefit from offers at more than 34,000 commercial outlets in the UAE and abroad, along with price reductions on over 28,000 food and consumer products available through Fazaa Stores. Electronics, fashion, groceries, and home furnishings are all included.
Entertainment
Members enjoy discounts of up to 70% on tickets and entertainment activities via the Fazaa application. Theme parks, cinemas, zoos, cultural events, and major UAE attractions all fall under this benefit.
Transportation and Car Services
Members save on car rentals, auto insurance, vehicle maintenance, and public transport. Platinum and Gold cardholders also benefit from long-term car lease-to-own programmes. These options make car ownership significantly more affordable for eligible members.
Real Estate
Fazaa membership connects members with special payment plans and reduced service fees on selected properties. Priority access to real estate events and developer promotions is also available. This makes the programme valuable beyond just everyday spending.
Lifestyle and Personal Services
Gym memberships, spas, beauty salons, home maintenance, and childcare services are all covered. Premium tier members also access concierge services and lifestyle benefits not available at lower levels.
Year of the Family 2026 — Free Fazaa Membership
This is the biggest Fazaa news of 2026. The UAE government launched a free Fazaa membership programme for resident families in collaboration with the Ministry of Family as part of the Year of the Family 2026. The initiative gives households across the country access to lifestyle benefits including discounts on travel, dining, shopping and entertainment.
Who Qualifies
Applicants must have at least one child to qualify for the programme. Any UAE resident family of any nationality is eligible. Both husband and wife may apply, but only one membership is issued per family. Valid Emirates IDs for all family members are required.
What You Get
The free membership includes the full standard Fazaa benefits package. That means 34,000+ retail outlet discounts, hotel deals at 500,000 properties, savings on 28,000+ food products, and up to 70% off entertainment activities via the app. The membership will remain valid throughout the Year of the Family 2026 and will expire at the end of the year.
How to Apply for the Free Family Membership
- Visit fazaa.ae and select the Year of the Family / Family Membership option
- Enter personal details and upload Emirates ID copies for all family members
- Verify your number via OTP (check spam if not received)
- Receive email confirmation
- Activate your digital card via the Fazaa mobile app
Note: The Fazaa website experienced high traffic at launch. If registration fails, wait and try again later.
How to Apply for Fazaa Membership — Step by Step
Applying is straightforward. You can register online via the website or through the Fazaa app.
Documents you will need:
- Valid UAE Emirates ID
- Proof of employment (employee ID, HR letter, or payslip)
- Students: Emirates ID plus valid student card
- Golden Visa holders: copy of Golden Visa document
- People of Determination: Emirates ID, passport, residence visa, medical report, and passport photo
Standard application steps:
- Visit fazaa.ae or download the Fazaa app (App Store / Google Play)
- Click “Become a Member”
- Enter your company code (provided by your HR department)
- Fill in your personal details and confirm your mobile number via SMS
- Upload required documents
- Select your membership tier and complete payment if applicable
- Submit and wait for approval — usually within 72 working hours
- Access your digital card via the app once approved
Your physical card is delivered to your registered address within a few days of approval.
How to Upgrade Your Fazaa Card
You can upgrade your card anytime through the Fazaa app or website. Log in with your membership number and password. If you are linked to a registered employer, your company code appears automatically.
Select your desired tier and subscribe to the new plan. Accept the terms and complete payment. A confirmation message appears once the upgrade is processed.
Important: You cannot upgrade to Gold or Platinum without an employer-sponsored company code. Without a code, Silver is the highest available tier through self-upgrade.
How to Renew Fazaa Membership
Renewal is done online through the app or website. Log in before your membership expires and navigate to the renewal section. Update your Emirates ID or employment documents if required. Submit the renewal request and your membership continues without interruption.
Renewing your Fazaa Card is typically free of charge as long as it is employer-sponsored. Members are encouraged to renew before the expiry date to avoid interruptions to benefits.
If your membership has already expired, call customer support at 600-520-003 to reactivate your account.
Fazaa Hemam Card — For People of Determination
The Fazaa Hemam card is a dedicated membership designed specifically for People of Determination. It was created in partnership with the Zayed Higher Organisation (ZHO), the Ministry of Community Development, and the UAE Special Olympics.
The card activates automatically once a ZHO People of Determination ID is issued. An SMS delivers your membership number and activation PIN.
Benefits include discounted healthcare, therapy, mobility aid pricing, travel subsidies, and access to community and cultural events. Both UAE citizens and residents with a valid ZHO or MOCD People of Determination card are eligible.
Fazaa Membership vs ESAAD Card
Both cards offer discounts to UAE residents. But they serve different audiences.
| Feature | Fazaa Membership | ESAAD Card |
| Issued by | Ministry of Interior | Dubai Police |
| Primary audience | Govt/semi-govt employees | Dubai Police employees |
| Retail network | 34,000+ outlets | Large, Dubai-focused |
| Free family option (2026) | Yes | No |
| People of Determination card | Yes (Hemam) | Limited |
| Expat access | Yes, via employer or events | Employer only |
| Digital app | Yes, full-featured | Yes |
Fazaa membership offers the wider network and more routes to eligibility. It is the stronger choice for most UAE residents in 2026.
Frequently Asked Questions
1. Can expats apply for Fazaa membership?
Yes. Expats working at registered government or semi-government organisations qualify. Seasonal public promotions and the 2026 Year of Family initiative also offer routes without an employer code.
2. How long does Fazaa membership approval take?
Standard applications are processed within 72 working hours. The free 2026 family membership may take 3 to 7 working days due to high demand.
3. Is Fazaa membership free?
It depends on your tier. Platinum and Gold are often employer-sponsored at no cost to the employee. Silver and Discount tiers involve a small subscription fee. The 2026 family membership is completely free.
4. Can I use my Fazaa card online?
Yes. The Fazaa e-card works for online purchases at participating merchants. The Fazaa mobile app also shows active digital offers you can use instantly.
5. What if my company is not registered with Fazaa?
You have two options. Watch for seasonal public membership drives like the Ramadan or Winter promotions where no company code is needed. Alternatively, eligible families can still apply through the 2026 Year of the Family initiative.
6. Can I share my Fazaa card with a family member?
No. The Fazaa card is personal and individual. Families must apply separately where each member is eligible. The 2026 family membership covers the household under a single registration.
7. Where can I use my Fazaa membership?
You can use it at pharmacies, hospitals, clinics, schools, universities, supermarkets, malls, cafes, restaurants, cinemas, theme parks, car rental services, hotels, and hundreds more partner locations across the UAE and internationally.
